ABC – Always Be Charming : Business Etiquette Essentials
Instructors – Andrew Urich, J.D. and Ken Eastman, Ph.D.
The key to getting ahead is getting along – with everyone with whom you work. Sure people are annoying but we need to learn how to coexist with them anyway. We also need to make sure that we are not subconsciously irritating our coworkers. In this webinar you will learn skills that will help you meet the expectations of polite business society. Our goal is to help you dazzle others and build productive business relationships.
Goal Setting and Accountability by Lee Manzer
Effectiveness and efficiency in the workplace are essential attributes of employees in your organization. This webinar will assist you in setting and achieving your goals for your own benefit and the benefit of your company. We will also discuss how to hold yourself and your employees accountable for goals.
Basics of HR: Legal Aspects and Selection: Choosing the Right Person by Bryan Edwards
This session will discuss the basic legal aspects of human resources you need to know as a manager. You will learn how to recruit, hire, discipline and terminate employees in a legal manner. You will discuss how to protect you and your organization from the damaging effects of bad employment decisions and how to deal with difficult employment law and employee relations issues such as staying in compliance, policy manuals and interviewing.
Performance Management—Tying Performance to Goals by Bryan Edwards
This session will help you understand performance evaluation as an on-going process to your management duties. You will discuss how to complete evaluations in an effective manner, give constructive feedback to your employees, how to find strengths and weaknesses of your employees and how to help them improve in an effective development plan.
Project Management by Margaret White
This session will discuss the key project management concepts and the project management process. You will learn how to define the project, set expectations, estimating and scheduling the work, working with budgets and executing the plan while measuring the progress as you go.