Communication Certificate Series for Managers

Communication Certificate Series for Managers


Communication Certificate Series for Managers
View program brochure
For more information:

1.866.678.3933 or 405.744.5208
cepd@okstate.edu

October – December, 2016 | Oklahoma City, Oklahoma

Earn a Business Communications Certificate
Sessions available for CPE and CEU credit

Attend OSU’s Business Communications Certificate Series for Managers and sharpen your business management communication skills.

Benefits to the participant

This series helps managers and supervisors achieve success by learning to deliver clear, persuasive, and concise messages and enhancing their communication skills. The sessions will be interactive and will include exercises and/or case studies and discussion throughout the seminars

Managing Confrontations (Wait List)

December 7, 2016
9 – 4 pm
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Bryan Edwards, Ph.D., Associate Professor and Joe Synar Chair, Department of Management,
Most people do not like confrontation because it is seen as unpleasant, scary, or threatening. Dr. Edwards will discuss how to approach confrontations in a different and hopefully more encouraging way. Learn to: Effectively manage confrontation / Hold anyone and everyone accountable / Master performance discussions / Motivate without using power

Raj Basu, Ph.D.Raj Basu, Ph.D.
Vice President of Academic Affairs, OSU-Tulsa and Associate Professor of Management

Matt Bowler, Ph.D.Matt Bowler, Ph.D.
Associate Professor of Management, Spears School of Business, Oklahoma State University

Bryan Edwards, Ph.D.Bryan Edwards, Ph.D.
Joe Synar Chair and Associate Professor of Management, Spears School of Business, Oklahoma State University

Lee Manzer, Ph.D.Lee Manzer, Ph.D.
Professor of Marketing, Spears School of Business, Oklahoma State University

This series helps managers and supervisors achieve success by learning to deliver clear, persuasive, and concise messages and enhancing their communication skills.

  • Program format
    Series of four sessions. Attend all four sessions and receive a Business Communications Certificate for Managers from OSU.
  • CPE and CEU credits available.
  • Location
    Oklahoma City, Oklahoma. Specific Program Location is to be decided.
  • Price
    $350 per 6 hour seminar
    $250 per 3 hour seminar
    $125 per webinar
    Enroll in All Courses for $965 per person.
    Fees include instruction, materials, and refreshments.
  • Cancellation Policy
    If a participant would like to cancel her/his registration less than 10 days prior to the conference, you are welcome to send a substitute. All guarantees have been submitted to the hotel, so refunds are not attainable. A refund is available given notification no later than 11 days prior to the conference. If you are transferring your registration to a colleague, please contact the OSU Center for Executive and Professional Development at 1-866-678-3933 or cepd@okstate.edu.
  • For additional information or to sponsor:
    Sarah Williams, Program Coordinator, Center for Executive and Professional Development
    Oklahoma State University, 215 Business Building
    Stillwater, OK 74078-4011 USA
    Toll free: 866-678-3933
    Telephone: 405-744-5208
    cepd@okstate.edu.


Dr. Raj Basu gives a short summary of his “Enhancing Employee Motivation through Coaching” program.
Dr. Lee Manzer gives a brief description of his “Stories from the Past, Managing the Future” program.
Stories from the Past − Managing the Future

October 4, 2016
9am – 12 pm
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Lee Manzer, Ph.D., Professor, Department of Marketing
There has never been a society that did not use the telling of stories to establish its culture. Within organizations, storytelling is also a valuable technique to create and maintain “culture” while motivating employees. Additionally stories are used to resolve confl ict and to generate customer “evangelists.” How do corporate “stories” impact culture and therefore the employee? How do stories motivate the individual employee? Can corporate stories be “captured” and directed? Can managers improve their ability to relate ideas through stories? These and other interesting concepts of storytelling are the focus of this seminar.
Strengthening Your Network: Enhancing Professional Relationships

October 26, 2016
11:30 a.m – 12:30 p.m. WEBINAR
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Matt Bowler, Ph.D., Associate Professor, Department of Management,
The key to a properly structured professional network lies in the types of relational ties that we have and can develop. This seminar will demonstrate the importance of relationships in building your career, emphasize the benefits of a properly structured professional network, and examine how to develop the right types of relationships with the right kinds of people.
Enhancing Employee Motivation Through Coaching

November 1, 2016
9 – 4 pm
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Raj Basu, Ph.D., Vice President of Academic Affairs, OSU-Tulsa and Associate Professor of Management
As organizations empower employees in greater numbers, managers need to focus more on coaching skills rather than on controlling and directing. Dr. Basu will discuss how leaders can enhance their skills in dealing with employee problems and opportunities. Learn to: Recognize employee problems / Create an environment of continuous improvement / Effectively lead your team through coaching