May 30

Presented by:
Bryan Edwards, Ph.D.
Associate professor of management at Oklahoma State University Spears School of Business

Managing Confrontations

Confrontations comprise the very foundations of accountability, and when they are handled poorly, they result in failed promises, missed expectations, lack of accountability, and bad behavior. Learn how to effectively manage confrontation and make rapid and substantial improvements in individual, team, and organizational results. This seminar teaches a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency and reducing resentment. Each person knows someone who has violated expectations, broken promises, or performed poorly. Indeed, most organizational failures, team disasters, and family discord are the natural result of chronic problems people have either failed to confront or confronted poorly.

Built upon years of managerial research, this seminar in crucial confrontations directly addresses gaps between expectations and performance with a model that ensures individual and team effectiveness. You will learn how to approach confrontations in a different and more encouraging way. You will learn to hold someone accountable face-to-face by making a clear and direct connection between action and consequences. Additionally, you will learn to master performance discussions, motivate without using power and move to action.

FEE: $350 per person

August 1

Presented by:
Matthew Bowler, Ph.D.
Associate professor of management at Oklahoma State University

Leading Change

At various times, management in organizations perceive a need for a change. This program addresses what drives change, as well as how to create a sense of urgency, alignment, and support among management groups. In addition, participants will learn how to create a network for change by establishing a system that solicits involvement and ownership of key stakeholders. This will be accomplished by using a mix of break-out sessions, interactive lectures, simulations and case studies to teach participants how to lead your organization to successful adapt to changes in business environments.

This program is designed for executives, managers and leaders from all organizations at all stages and sizes with various backgrounds. Participants will build on peers’ knowledge to leave the program with the best possible skills for addressing challenges. Individuals involved in change initiatives, or who are preparing for them, will gain frameworks to help make the change process more effective.

FEE: $350 per person

September 26

Presented by:
Debra L. Nelson, Ph.D.
Spears School of Business Associates Professor of Business Administration at Oklahoma State University

Developing Your Emotional Intelligence

Nearly three hundred different company sponsored studies have demonstrated that the secret to excellent performance at work is emotional intelligence (EI). In this session, participants will learn a validated framework for emotional intelligence, and will assess their own level of EI using the Emotional Competence Inventory, a 360-degree evaluation. Through a series of exercises, participants will build a personal vision and make a plan to increase their El in order to achieve that vision and move toward excellent performance.

FEE: $695 per person – Register by August 10 due to assessments to be completed prior to the seminar.